Frequently Asked Questions

General Information

What is Songbird?

Songbird is a modern autism care provider creating a new standard of children’s behavioral care. We’ve innovated our approach, providing personalized care enabled by technology and powered by compassion. We believe every child and their family deserve world-class care right in their home. With a deeply passionate team, innovative technology, and a personalized care model, we’re making sure they do.

Which areas do Songbird currently serve?

Songbird is in California, Illinois, and Texas and expanding to others states soon. Please visit our locations page to see more.

Who do I contact to learn more?

To request more information, please call us at 833-940-2707 or book a free consult.

Who qualifies for ABA therapy?

For a child to receive ABA therapy, they should have a formal diagnosis of Autism Spectrum Disorder and proper insurance coverage. If you have any questions, you are welcomed to call us at 833-940-2707 or book a free consult with us.

What is required to obtain an ASD diagnosis?

A child psychologist, psychiatrist, developmental pediatrician or pediatric neurologist can diagnose autism. According to the CDC, a child must have challenges in each of three areas of social communication and interaction plus at least two of four types of restricted, repetitive behaviors. More information can be found here.

What are the steps to starting therapy?

To begin care with Songbird, please book a free consult with us , call us at 833-940-2707, or email at hello@songbirdcare.com. Our Family Guidance Associates will follow-up with you within 24-48 hours. Unlike other providers who can take 18+ months to begin at-home care, Songbird families can start care within several weeks.

How is Songbird different from other ABA providers?

Songbird takes an individualized approach to autism care. We design care plans to support each child's unique goals. Our naturalistic, play-based approach best supports each child's learning style! This allows us to provide care in weeks compared to the industry average of 18 months. Furthermore, our care team is carefully trained to foster and nurture ongoing relationships with our children, families, and providers.

Why Choose ABA

What is ABA therapy?

Applied Behavior Analysis (ABA) is the leading evidence-based form of autism therapy that promotes positive reinforcement of helpful behaviors. ABA identifies target behaviors, implements programs to reinforce those behaviors, and encourages children to independently master those skills. ABA is also used to improve attention, focus, social skills, memory, and academics. You can find more information about ABA therapy at Autism Speaks.

What are the benefits of ABA if my child already receives occupational and speech therapy?

Both occupational and speech therapy focuses on targeting specific behaviors. The goal of ABA is to promote change across multiple developmental domains and apply skills to social interactions. This comprehensive approach provides children with personalized tool-kits to overcome unique cognitive, communicative, social, and emotional challenges in ways that are meaningful to the child and their families.

What is a "naturalistic and play-based" approach to ABA therapy?

Songbird's naturalistic approach to therapy supports children to grow and develop skills in environments they are most comfortable in. This approach uses play to motivate behavioral change, putting children first. This approach to therapy put children at the center of care, while building skills to promote positive, meaningful change.

What are the benefits of telehealth supervision in ABA Therapy?

Songbird provides all therapy one-on-one and in your family's home, where your child is most comfortable. Sometimes, we additionally provide parent training and supervision of therapy via telehealth. There are many benefits of this approach for families. Some include:

Ease for parents or extended family to join parent training sessions from work or other locations.
Increased flexibility for families to access the care team and therapists
Rapid therapy plan adjustments, so care can be more accurate and organic
Increased flexibility for care teams and therapists, reducing clinical burnout

Insurance and Billing

What insurance plans are accepted?

Currently, Songbird accepts most insurance plans (over 100 are accepted). If you are located in California, we also accept Medicaid plans. If you have specific questions about your policy and coverage, please submit an interest form on our website or email us at hello@songbirdcare.com—we'd love to help.

How is Songbird supporting the parents of children diagnosed with Autism?

Songbird provides holistic care to support children, families, and providers. Our team thoughtfully pairs each family with a care partner who become their personalized point of support throughout the care journey. We value parent and family involvement and implement trainings to ensure caregivers are equipped with the tools to sustain long-term behavioral change.

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